World Employment and Social Outlook: The Role of Digital Labour Platforms in Transforming the World of Work

Abstract

Technological innovation is transforming every part of our lives. The ability to quickly and cheaply exchange large amounts of data and information has laid the foundations for the rise of the digital economy and digital labour platforms. In both developed and developing countries businesses and consumers have embraced this transformation, as services and goods are delivered in ways that are cheaper and more convenient. Digital labour platforms are now part of our everyday lives. This transformation extends to the world of work. Digital labour platforms offer new markets for businesses and more income-generating opportunities for workers, including those who were previously outside the labo..